Monday, Jul 24

Returns & Exchanges

Information for Returns & Exchanges - website & in-store

Returns & Exchanges

Easy Tiger accept unwanted items for refund or exchange for up to 30 days from the day of purchase.  In order to qualify for a return we request that products are unopened, unused or unworn as appropriate.

Faulty items will be replaced or exchanged up to 21 days after purchase, unless otherwise stated in the product specification.

Should your unwanted item be returned to us in an unsanitary, opened or used condition, we will have no choice but to decline your refund and return the item to you.

 Lingerie, latex clothing and consumables are exempt from your right to return once they have been opened, used or worn. This includes, but is not limited to:

Lubricant
Massage Oils
Condoms
Room Aromas
Balms
Creams
Hosiery (including bodystockings, stockings and tights)
Latex lingerie and clothing

 

It’s very important that when you return an item, you include the invoice that was sent with your order. Without these details we won’t be able to take the action you want us to

Any refund will be issued to the card used to make the original purchase. Please allow 5 -10 working days for the funds to show in your account. In the unlikely event that we are unable to provide a replacement we will automatically refund you and let you know via email. You can return the parcel by standard Royal Mail delivery using the freepost label provided; this will take up to 7 working days to reach us.

Website orders or store purchases can both be returned to:

Easy Tiger
27 The Triangle
Bournemouth
Dorset
BH2 5SE




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